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  • FAQs

Frequently Asked Questions

General

Google Sheets

Google Sheets

Find answers to common questions about our products, purchases, and how everything works at inDeo Design Studio.

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Google Sheets

Google Sheets

Google Sheets

Explore quick answers about using, customizing, and troubleshooting our Google Sheets templates.

Learn More

Excel

Google Sheets

Excel

Get simple guidance on using and personalizing our templates in Microsoft Excel.

Learn More

General

After checkout, you’ll receive an instant download link and an email with your files so you can start using your template right away.


Yes—our spreadsheets work best on a computer, but most can be viewed and updated on mobile devices as well.


Absolutely! All of our templates are fully editable so you can personalize categories, colors, layouts, and more.


Because these are digital products, refunds aren’t offered, but I’m always happy to help if you run into any issues.


You can message me anytime within 30 days of purchase—I'm here to help troubleshoot or walk you through a feature.


Google Sheets

Yes, you’ll need a free Google account to open and use any Google Sheets template.


Yes—no setup required. All formulas are prebuilt, tested, and ready to go as soon as you make a copy.


You can enable offline mode in Google Drive to use your templates without an internet connection.


You can share it with people in your household or business as long as it’s for personal use and not redistribution. If more than one person plans on editing the file, a commercial license is required. Email me for more information: info@indeodesignstudio.com. 


You can restore a previous version using Google Sheets' version history, or message me and I can help you fix it.


This spreadsheet was designed for Google Sheets and will not function properly in Excel. While Google Sheets and Excel are pretty similar, there are differences in their formatting and how formulas are set up.


This usually means Google Drive is temporarily overloaded—refresh, wait a moment, or try opening the file in an incognito window.


Go to Format → Number → Custom date and time, then choose or create the format you prefer.


This spreadsheet is protected to prevent cells with formulas from being edited accidentally. However, there are exceptions on cells you're supposed to edit. If you want to remove the sheet protection, please go to Data > Protected sheets and ranges. From there, select the tab and on the right, there should be a Trash icon. Altering or removing formulas in the spreadsheet will change how it works.


Highlight the checkbox column, then press the space bar once or twice—Google Sheets will clear the checks without removing the checkboxes themselves.


Excel

Yes—everything is designed to work on both platforms, though some older versions of Excel may have limitations.


Most templates require Excel 2019 or later, or a Microsoft 365 subscription.


Many features work online, but the desktop version of Excel gives the best experience and full functionality.


Yes—Excel templates are completely customizable so you can tailor them to your preferences.


This usually means a formula reference was changed; you can undo, re-download the file, or message me for help.


Google Sheets will open Excel files, but some formulas or formatting may not work properly.


Right-click the cell → Format Cells → Date (or Custom), then choose your preferred format.


Go to Review → Unprotect Sheet; if there’s a password, it will be provided in the Instructions tab.


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